Contact us

We’d love to hear from you, especially if something isn’t working.

Email: hello@freeonlinefiletools.com

Reporting a problem

To help us fix things quickly, please include:

• The tool and page address you were using
• Your device and browser (for example “iPhone 15, Safari” or “Windows laptop, Chrome”)
• What you expected to happen and what happened instead
• Any error message shown

Please don’t send us the file you were working on. Because our tools never upload your files, we never see them — and we’d rather keep it that way. If a specific file causes a problem, describe it instead (for example “a 300-page scanned PDF” or “a 4K MOV video from an iPhone”).

Corrections

Passport photo rules and laws change. If you spot something out of date on a passport page or legal template, send us a link to the official source and we’ll review it.

Business enquiries

For partnerships or advertising, email the address above with “Business” in the subject line.